Personal Safety Training
Programme Overview
Programmes are designed to equip staff with the necessary skills to recognise to recognise and manage threats to personal safety. A theoretical course can be supported with practical training involving pragmatic techniques. Courses are presented in an informal manner so that delegates can relax and enjoy the learning experience.
The training aims to avoid concentrating exclusively on the application of physical techniques focusing on assailant behaviour and defusing solutions. Most physical techniques involve the use of fine and complex motor skills. These motor skills deteriorate under stress and require regular training to maintain any degree of competence.
Being aware of your environment and recognising potential danger is often the first step to reduce the risk of becoming a victim.
Who Should Attend
Any employees who deal with difficult enquiries and complaints from members of the public. Employees or lone workers in the community and places where the public visit where confrontation or aggression could be a factor.
Outcomes
On conclusion of any course delegates will be able to:
- Recognise emotions and psychology of violence
- Recognise some of the causes of violence
- Categorise aggressor profiled behaviour
- Practise effective communication
- Practise defusing solutions
- Differentiate awareness states
Benefits
Our courses will increase your staff's confidence in the day to day aspects of their work when dealing with the public. Workers will have an enhanced understanding of personal safety issues and be prepared to deal with difficult, or threatening, situations should they arise. There will also be a focus on the importance of adhering to local procedures, guide lines and safety systems.
Duration of course: ½ day
Number of delegates places: Maximum 20
Courses can be focused to meet both employer and staff needs.
"The most practical, and simplistic, method for individuals to protect themselves is through education.
The best education is mental and psychological training."
